Introduction

Welcome to Icestone Ceramica. By accessing and using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website. These Terms & Conditions govern your access to and use of our website, products, services, and all related content provided by Icestone Ceramica.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. Any unauthorized use of the website, including copying, reproducing, distributing, modifying, or commercially exploiting website content without written permission, is strictly prohibited. Users must not attempt to gain unauthorized access to website systems, servers, databases, or interfere with the security, performance, or functionality of the website.

Product Information

We make every effort to ensure that product descriptions, specifications, images, and information displayed on our website are accurate and up to date. However, product images are provided for reference purposes only, and actual colors, textures, finishes, and patterns may vary slightly from their digital representation. Product dimensions and specifications may also be subject to standard manufacturing tolerances. Availability of products may change without prior notice, and customers are encouraged to verify product specifications and suitability before making purchase decisions.

Pricing & Availability

All product prices, specifications, availability, and promotional offers displayed on this website are subject to change without prior notice. While we strive to maintain accurate information, Icestone Ceramica reserves the right to correct any errors, inaccuracies, or omissions related to pricing, product descriptions, specifications, or availability at any time. Product availability may vary depending on stock levels, production schedules, and supplier availability.

Inquiry-Based Orders

Submitting an inquiry, quotation request, contact form, WhatsApp message, email inquiry, or any other communication through this website does not constitute a confirmed order. Orders shall only be considered confirmed after product availability has been verified, pricing has been confirmed, and official communication has been provided by the Icestone Ceramica sales team. We reserve the right to accept, reject, modify, or cancel any inquiry, quotation request, or proposed order based on availability, project requirements, pricing changes, or other business considerations.

Product Applications & Installation

Customers are responsible for verifying product suitability before purchase, installation, and application. We recommend reviewing all technical specifications and consulting qualified professionals before selecting products for residential, commercial, architectural, or industrial projects. No claims related to improper installation, incorrect handling, unsuitable application, or misuse of products shall be entertained after installation has been completed.

Batch Variation

Tiles and surface materials may exhibit slight variations in color, shade, texture, finish, and appearance between production batches. Such variations are a natural characteristic of the manufacturing process and do not constitute product defects. To maintain consistency across a project, customers are advised to place complete project requirements in a single order whenever possible.

Intellectual Property

All content available on this website, including text, images, graphics, product photographs, videos, logos, trademarks, icons, layouts, and designs, is the property of Icestone Ceramica or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, republished, distributed, modified, or used for commercial purposes without prior written consent.

User Submissions

Any feedback, suggestions, reviews, inquiries, comments, or communications submitted through our website may be used by Icestone Ceramica to improve products, services, customer experience, and website functionality. By submitting such content, you grant us the right to use, reproduce, and display the submitted information for legitimate business purposes.

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. Icestone Ceramica does not control or endorse the content, products, services, privacy practices, or policies of any third-party websites and shall not be held responsible for them. Users are advised to review the terms and policies of any external websites they visit.

Limitation of Liability

To the fullest extent permitted by applicable law, Icestone Ceramica shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use the website, errors or inaccuracies in website content, delays or interruptions in website services, unauthorized access to website systems or data, or reliance on information provided through the website. Use of this website is entirely at the user’s own risk.

Commercial & Project Orders

Commercial, institutional, hospitality, and project-based orders may be subject to separate quotations, agreements, specifications, and commercial terms. In the event of any conflict between these Terms & Conditions and a separately executed quotation, purchase agreement, or project contract, the terms of the specific agreement shall prevail.

Changes to Terms

Icestone Ceramica reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website following any changes shall constitute acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Icestone Ceramica

Email: contact@icestoneceramica.com  

Phone / WhatsApp: +91 99132 96998